Terms & conditions

 

FORMALITIES

A valid passport or European ID card is required for the trip. Your passport or European ID needs to be valid at least 6 months after return from The Ark. Check with the consulate of the destination country if a visa is required but also to potential countries crossed if a transit visa is required.

AGE POLICY

The minimum age for The Ark is 18. The Ark & MSc Cruises require that all passengers have to be at least 18 years old (on embarkation day) to travel. Ages will be verified at embarkation. Passengers not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.

CANCELATION AND CHANGES

Cancellation Charges:

  • Cancellation till April 30th, 2019: free cancellation
  • ​Cancellation from May 1st, 2019 till June 30th, 2019: 225 euro per person
  • Cancellation from July 1th, 2019 till September 15th, 2019: 33,33%
  • Cancellation from September 16th, 2019 till December 31th, 2019: 50%
  • ​Cancellation from January 1st, 2020 till March 15th, 2020: 75%
  • Cancellation from March 16th, 2020: 100%

Change Fees:

  • From reservation till March 15th, 2020: €125
  • From March 16th, 2020: 100%